Returns

At Soroe, we take pride in our handmade, made-to-order garments and want you to make a considered purchase. However, we understand that sometimes things dont work out. We want you to br completely satisfied with your purchase. If you are not fully satisfied with your order, you may return it within 10 days of receiving it for an exchange in size or store credit.

Eligibility for Returns
To be eligible for a return, your item must be in its original condition, unworn, unwashed, and with all original tags and packaging intact.

How to Initiate a Return
To initiate a return, please follow these steps:
1. Email hello@soroedesign.com with the subject “RETURN”
2. Provide your name and order number within the email.
3. Let us know the reason for your return.
4. Choose whether you would like an exchange in size or store credit.
Onced we recieve your email, we will be in touch within 1-3 working days to assist you with the return process.

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